If an item is missing, don't hesitate to get in touch with our customer service center mentioning your order number and the name and code number of the missing item. We will resolve the issue as soon as possible.

Please immediately call 01323725272 and let us know the problem.

You can always call 01323725272 or mail us at infoalphafan@gmail.com

Yes. You can purchase any product/offer to gift someone. All you need to do is order online, make the transaction, and provide the address where you want the gift to be delivered. Our delivery team will deliver your order on that given address on your behalf.

We deliver products anywhere in Bangladesh through our effective delivery team as well as using the third party.

No. You will only need to pay the price of the product and delivery charge if you want to get home delivery for your order.

YES. You can use mobile banking for your payment or pay cash on delivery in case you don’t have a debit or credit card.

YES. We are a government approved site and maintain a strict customer confidentiality policy. We use the latest version of modern technology of the payment system. So you are 100% safe using your credit and debit cards.

To purchase online, you can use your debit card, credit card, Bkash or even pay cash when you receive your parcel. You can also visit our delivery hubs to pick up your order and make your payment during then.

Alpha Global Resources sells renowned brands of manufacturing products. If you are not satisfied, then please get in touch with us.

We try to take as clear pictures of the products as possible. However, according to the resolution and the setup of your monitor, it might vary a little from the original product.

We accept a variety of payment methods, including sslcommerz (bkash, Nagad, Rocket) and cash on delivery. You can choose your preferred payment option during the checkout process.

We offer various shipping options to ensure your orders reach you in a timely manner. Our standard shipping usually takes X to Y business days within [your country/region], while expedited shipping is available for quicker delivery. Shipping fees may vary based on your location and order size.

Please Immediately call hotline number and let us know the problem.

Absolutely! Once your order is processed and shipped, you will see your order update in your profile after login.

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, you can initiate a return within X days of receiving the product. Please make sure the item is in its original condition and packaging. Once we receive the returned item, we will process your refund or exchange according to our policy.